One methodology, three service areas.
A phased methodology that scales from macro-level catastrophe command down to individual asset inspection — engineered for structured escalation, resource efficiency and defensible documentation at every stage. It underpins our flagship Loss Adjusting & Claims Preparation practice and both advisory focus areas.
From first notification to final report.
We combine desktop analysis, remote sensing and ground-level engineering inspection to produce defensible, independently verified loss quantum — at any scale.
We operate through a phased assessment and response model that enables rapid mobilisation, informed prioritisation and consistent delivery — from initial loss intelligence through to final quantification and reporting.
Our methodology is built to scale efficiently across both isolated incidents and widespread catastrophe events, maintaining uniform standards of assessment, governance and reporting throughout.
Loss Adjusting & Claims Preparation
Our flagship, public-facing practice: independent adjusting and engineering-backed claim preparation for policyholders, through to settlement or NFO escalation.
ExploreRisk Management Advisory
The pre-loss application of the same capability: exposure assessment, insurable values, insurance programme review, continuity planning and governance support.
ExploreDisaster Risk Management Solutions
The institutional integrator across budget, grants, reserves and insurance — rapid damage assessment, grant packaging and recovery management support.
ExploreTeam credentials are constant across all three: Senior Claims Consultants with 60+ years’ combined insurance experience, every senior member with 20+ years of individual tenure, and in-house ECSA-registered electrical, civil and mechanical engineers. Decades of inside experience across South African short-term insurers means we know the playbook — and we use it for our Principals.
Proven on the country’s largest loss events.
Including complex CAT response for the June 2017 Knysna runaway fires, the July 2021 civil unrest (SASRIA riots) and the KwaZulu-Natal flood events, large infrastructure damage assessments for SOEs, and ongoing panel appointments with leading short-term insurers.